Shipping Policy

We aim to deliver your order quickly and safely.

1. Shipping Locations

We currently ship across Canada, the United States, and selected international destinations.

2. Processing Time

Orders are typically processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.

3. Shipping Time

• Canada: 3–7 business days

• USA: 5–10 business days

• International: 10–20 business days

(Delivery times may vary depending on customs and local postal services.)

4. Shipping Fees

Shipping costs are calculated at checkout based on weight, location, and delivery speed.

5. Tracking

Once shipped, you will receive a tracking number via email.

6. Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us immediately at info@bagstrouva.shop