Privacy Policy

Last updated: October 20, 2025

Bagstrouva operates this store and website, including all related information, content, features, tools, products, and services, to provide you — our valued customer — with a premium shopping experience (the “Services”). Bagstrouva is powered by Shopify, which enables us to provide these Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our website or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing, and disclosure of your personal information.

By accessing or using any of our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

When we say “personal information,” we mean information that identifies or can reasonably be linked to you or another individual. It does not include anonymous or de-identified data. Depending on your interaction with our website and applicable law, we may collect or process:

Contact details: Name, billing and shipping address, phone number, and email address.
Financial information: Payment card numbers, payment confirmation, and related transaction details.
Account information: Username, password, preferences, and account settings.
Transaction information: Items you view, add to your cart, purchase, return, or exchange.
Communications: Details you share when contacting us for support or inquiries.
Device information: IP address, browser type, network information, and device identifiers.
Usage data: Information about your interactions with our Services.

Sources of Personal Information

We collect personal information from the following sources:

Directly from you: When you create an account, make a purchase, or contact us.
Automatically: Through cookies and similar technologies when you browse our site.
From service providers: Such as payment processors or analytics partners.
From business partners or affiliates.

How We Use Your Personal Information

We may use your information for:

Providing and improving our Services: Processing orders, managing accounts, fulfilling deliveries, handling returns, and enhancing your shopping experience.
Marketing and promotions: Sending updates, offers, and personalized recommendations via email or SMS (you can opt out anytime).
Security and fraud prevention: Protecting user accounts, verifying transactions, and preventing fraudulent activity.
Customer support: Assisting with inquiries, resolving issues, and maintaining customer relations.
Legal compliance: Meeting regulatory obligations or responding to lawful requests from authorities.

How We Disclose Personal Information

We may share your personal information under the following circumstances:

With Shopify: As our e-commerce platform provider.
With service providers: For payment processing, order fulfillment, analytics, and marketing assistance.
With marketing partners: To provide personalized ads and promotions.
With affiliates or business partners: To enhance or expand our Services.
When required by law: To comply with legal obligations or protect our rights.

Note: SMS opt-in consent or phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes.

Relationship with Shopify

Our website is hosted on Shopify, which collects and processes data to help us deliver our Services. Shopify may process your personal data in accordance with its own privacy practices, which you can review here: Shopify Privacy Policy.

To exercise privacy rights related to data processed by Shopify, you can visit the Shopify Privacy Portal.

Third-Party Links

Our Services may include links to third-party websites. These sites operate independently and have their own privacy policies. We are not responsible for their content, security, or data practices.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect information from anyone under the age of majority in your jurisdiction.

Security and Data Retention

We take reasonable precautions to protect your data, but no online system is 100% secure.
We retain your information for as long as necessary to provide Services, comply with legal obligations, resolve disputes, or enforce policies.

Your Rights and Choices

Depending on your jurisdiction, you may have rights such as:

Access or deletion of your data.
Correction of inaccurate information.
Portability of your data to another provider.
Opt-out of marketing or targeted advertising.

You may manage marketing preferences at any time by clicking “unsubscribe” in our emails or contacting us directly.

International Data Transfers

Your personal data may be transferred and processed outside your country, including to servers operated by Shopify in other regions. When transferring data internationally, we rely on lawful safeguards such as Standard Contractual Clauses or equivalent mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a new “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Bagstrouva
📍 2340 Place Neptune, Brossard, QC J4Y 1R4
📞 450 888 8969
📧 info@bagstrouva.shop

For the purpose of applicable data protection laws, Bagstrouva is the data controller of your personal information.